→🗣️ READ THIS WHEN CONDUCTING INTERVIEWS

Overview

Introduction

1. Welcome the participant and thank them for taking the time to participate in the research.
2. Explain the purpose of the research and what you hope to achieve.
   1. The purpose of this research is to test the usability of this tool and functionality. Our hope is that with this data, we’ll have a good understanding of which parts of the platform can be improved and make it easier for folks to use!
3. Ask if they have any questions or concerns before beginning.

Background Information

1. Ask the participant to briefly introduce themselves and their background.
   1. Name, current job/role, industry they work in
2. Ask them about their experience with the product or service being researched.
   1. Have you used DataGather before? y/n
3. Ask them about any similar products or services they've used in the past.

Tasks

1. Explain the task(s) you want the participant to complete.
   1. Create an account
   2. Create an interview
   3. Connect a database
   4. Where would you go if you needed to connected 2 databases?
2. Provide any necessary instructions or guidance.
3. Encourage the participant to think out loud and share their thought process as they complete the task.
4. Take note of any issues or challenges the participant encounters during the task.

Feedback

1. Ask the participant to share their overall thoughts on the product or service being researched.
2. Ask them to identify any features or aspects they particularly like or dislike.
3. Ask them to suggest any improvements or changes they would make to the product or service.